Job Duties
• Primary responsibility is to perform proper system installation, conduct system hardware and/or software upgrades, handle service repair calls, and complete regularly scheduled preventive maintenance service on medical systems.
• Provide complete and accurate service records for submittal to Quality Management System.
• Efficiently manage work related travel and relevant communication based on weekly schedule set forth by Field Service Manager.
• Provide accurate and regular business expense reports, adhering to Company policy
• Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management
Systems (EMS), and other regulatory requirements.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes,
and task assignments.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Performs other related duties and responsibilities, on occasion, as assigned.
GENERAL QUALIFICATIONS
• Associates or technical degree required (or relevant experience)
• Bachelors degree in Biomedical Engineering is preferred.
• Exceptional troubleshooting ability
• Physical ability to lift 50 pounds
• Mechanical assembly, able to work with tools
• Previous experience in a medical device company preferred
• Strong organizational and follow-up skills
• Ability to interface with multiple groups in the organization to resolve service
issues.
• Overall positive and optimistic attitude.
• Technical writing skills are a plus
• Works well independently
• Experience working in a broader enterprise/cross-division business unit
model preferred.
• Ability to work in a highly matrixed and geographically diverse business
environment.
• Ability to work within a team and as an individual contributor in a fast-paced,
changing environment.
• Ability to leverage and/or engage others to accomplish projects.
• Strong verbal and written communications with ability to effectively
communicate at multiple levels in the organization.
• Multitasks, prioritizes and meets deadlines in timely manner.
• Ability to maintain regular and predictable attendance.
Ability to work OT as needed.
Select Source International (SSI) is a distinguished workforce solutions provider with nearly 25 years of experience delivering top-tier staffing, recruiting, and managed services. Based in Minneapolis, Minnesota, SSI has established itself as a global leader, serving a broad, diverse clientele across industries with unwavering dedication and excellence.
As a trusted partner, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your evolving workforce needs. SSI is ISO 9001, ISO 14001, and SOC 2 Type II certified, underscoring our strict commitment to quality, environmental responsibility, and data security. Our industry-leading capabilities are further validated by numerous awards in sustainability and supplier diversity.
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