Computer Repair Technician Job at Piccone IT Consulting, Shrewsbury, MA

  • Piccone IT Consulting
  • Shrewsbury, MA

Job Description

Shrewsbury, United States | Posted on 03/26/2026

Fast growing IT company that offers a fun and challenging work environment with opportunities for advancement.

We are seeking a Computer Repair Technician to join our team! You will resolve computer-related issues for our clients.

Responsibilities
  • Greet customers when they enter the store.
  • Assist customers with hardware sales.
  • Provide high quality interactions with customers.
  • Provide technical assistance with computer hardware and software
  • Replace hardware components in desktops and laptops.
  • Set up new routers and network devices for home use.
  • Troubleshoot network connectivity issues.
  • Troubleshoot issues regarding all hardware and software.
  • Install software/hardware on workstations.
  • Generate invoices for clients and accept payments.
  • Provide telephone and remote support to users.
  • Assist senior tech staff with on-site support and technical projects as needed.
Requirements
  • Friendly, personable, and positive attitude.
  • Patience, must be able to work with users of all skill levels.
  • Previous experience in IT.
  • Knowledge of Windows & MAC Operating Systems.
  • Knowledge of Microsoft Office Apps.
  • Ability to build rapport with clients.
  • Strong troubleshooting and critical thinking skills.
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Job Tags

Work at office, Remote work

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